作業管理 Operations Management (3 credits)
The developing of technologies changed the behaviors of business operations and the relationship within business networks. The major concern to improve business competivity is to establish the proper production/operation management systems for the business. In this course, the well-known production/operation management systems, such as enterprise resource planning, supply chain management, customer relationship management, and etc. are introduced and discussed. At the mean time, the major quantitative techniques are also demonstrated to make the students to improve the efficiency of business operations more systematically while implement the business operation models.